ChatGPT is an overwhelming “game changer” that feels like magic, says Coursera CEO

ChatGPT has pleased Coursera CEO Jeff Maggioncalda. Eóin Noonan/Sportsfile for Web Summit/Getty Images

  • Coursera CEO Jeff Maggioncalda remarked that ChatGPT is an incredible “game changer,” according to Insider.
  • Maggioncalda stated that he uses ChatGPT on a regular basis and intends to integrate it to the company’s course portfolio.
  • Nonetheless, he admits that ChatGPT is “not flawless” and “certainly dangerous” owing to ethical considerations.

DAVOS, Switzerland (AP) — When Coursera CEO Jeff Maggioncalda initially “started” on OpenAI’s ChatGPT, he couldn’t believe what he was seeing.

“It seemed like magic,” he told Cadie Thompson of Insider at the 2023 World Economic Forum.

The former England major-turned-ed tech CEO claimed he was intrigued by how the vibrant chatbot was able to “recombine word patterns” to “come up with fresh concepts”.

“The first time I sat in front of ChatGPT, I thought to myself, ‘That’s not conceivable,'” Maggioncalda explained. He described ChatGPT as a “game changer” that “blows my mind,” and he now uses it as a “writing helper” and “blog buddy” on a regular basis.

His interest in AI extends beyond its potential for personal application. Maggioncalda intends to integrate ChatGPT into Coursera’s course catalogue, which is set to premiere later this year, according to a Coursera representative. ChatGPT, he claims, can be trained to speak like “the best academics in the world” using Coursera data.

Maggioncalda’s support comes as businesses experiment with AI tools such as ChatGPT to identify ways to incorporate AI capabilities into their goods and services. So far, Microsoft is said to be contemplating a $10 billion investment in OpenAI and has announced the addition of ChatGPT to its platforms.

ChatGPT has been used to compose Mozart-inspired piano music, write and draw a children’s book in 72 hours, and even discover answers to dating app matches.

Even while Maggioncalda is thrilled with ChatGPT, he concedes that the AI is “not flawless” and “certainly dangerous,” as it can create incorrect replies.

Finally, several businesses and AI professionals have expressed ethical concerns regarding the real-world implementations of ChatGPT.

Koko, a digital mental health startup, has been chastised by public health experts and techs for allegedly breaking the Informed Consent Act after using ChatGPT to gather responses for 4,000 customers as part of an experiment. In response to those charges, Koko co-founder Robert Morris told Insider that the experiment was “free” from the legislation tweeting that people elected to communicate with peer supporters who utilized the bot to “write their comments”.

Similarly, legal experts expressed alarm about the possible use of ChatGPT in the courtroom when Joshua Browder, the inventor of the DoNotPay app, which incorporates ChatGPT technology, stated that he intends to test his app’s “robot attorney” in an upcoming traffic court case. Researchers also caution that ChatGPT may be trained on skewed data, causing harm to vulnerable people.

ChatGPT was even banned in New York City public schools due to concerns that it would increase student cheating.

Despite its flaws, Maggioncalda believes that “people are thinking about it in such a distinct binary, black-and-white way” and that ChatGPT might be “a tremendous opportunity” for organizations such as Coursera to offer more engaging learning experiences.

“You have to critically question it,” he stated. “However, it’s breathtaking.”

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